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The Service Industries Journal / Taylor & Francis Journals

Citation Profile [Updated: 2024-05-13 08:04:26]
5 Years H Index
28
Impact Factor (IF)
1.5
5 Years IF
1.14
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1997 0 0.25 0.03 0 39 39 166 1 1 0 0 0 1 0.03 0.11
1998 0 0.28 0.02 0 56 95 174 2 3 39 39 0 2 0.04 0.13
1999 0.04 0.31 0.03 0.04 49 144 203 4 7 95 4 95 4 1 25 0 0.15
2000 0.07 0.36 0.07 0.08 51 195 157 13 20 105 7 144 11 0 0 0.16
2001 0.06 0.39 0.04 0.04 20 215 87 8 28 100 6 195 8 0 0 0.17
2002 0.03 0.41 0.06 0.04 22 237 70 10 42 71 2 215 9 0 0 0.21
2003 0.12 0.44 0.08 0.08 53 290 292 23 65 42 5 198 15 0 2 0.04 0.22
2004 0.11 0.5 0.1 0.09 51 341 303 34 99 75 8 195 17 1 2.9 7 0.14 0.22
2005 0.09 0.51 0.07 0.08 56 397 337 28 127 104 9 197 15 3 10.7 0 0.23
2006 0.1 0.51 0.1 0.09 70 467 285 45 173 107 11 202 19 9 20 1 0.01 0.23
2007 0.07 0.47 0.1 0.13 126 593 364 61 234 126 9 252 32 10 16.4 0 0.2
2008 0.1 0.49 0.14 0.15 207 800 470 113 347 196 20 356 54 22 19.5 0 0.23
2009 0.04 0.48 0.13 0.1 132 932 334 124 471 333 13 510 51 18 14.5 4 0.03 0.24
2010 0.12 0.49 0.15 0.13 135 1067 66 160 631 339 42 591 76 30 18.8 0 0.21
2011 0.07 0.52 0.18 0.13 76 1143 67 208 839 267 20 670 85 17 8.2 2 0.03 0.24
2012 0.05 0.52 0.18 0.14 34 1177 145 214 1054 211 10 676 92 2 0.9 0 0.22
2013 0.08 0.56 0.2 0.12 104 1281 401 260 1314 110 9 584 70 7 2.7 3 0.03 0.24
2014 0.2 0.55 0.19 0.13 75 1356 285 257 1571 138 27 481 62 32 12.5 6 0.08 0.23
2015 0.23 0.55 0.22 0.15 56 1412 272 304 1875 179 41 424 65 13 4.3 4 0.07 0.23
2016 0.3 0.53 0.23 0.25 46 1458 130 342 2217 131 39 345 87 26 7.6 3 0.07 0.21
2017 0.2 0.54 0.24 0.32 52 1510 148 362 2579 102 20 315 101 25 6.9 0 0.22
2018 0.23 0.56 0.25 0.35 60 1570 208 399 2978 98 23 333 116 7 1.8 4 0.07 0.24
2019 0.24 0.57 0.24 0.32 57 1627 228 392 3371 112 27 289 92 0 13 0.23 0.23
2020 0.62 0.69 0.31 0.54 59 1686 308 522 3894 117 73 271 147 0 25 0.42 0.33
2021 1.31 0.83 0.39 0.92 52 1738 184 672 4566 116 152 274 252 0 28 0.54 0.31
2022 1.23 0.9 0.35 0.88 48 1786 89 624 5190 111 137 280 247 0 16 0.33 0.27
2023 1.5 0.98 0.37 1.14 46 1832 13 681 5871 100 150 276 314 0 8 0.17 0.27
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
11997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

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109
22015Enjoyment and social influence: predicting mobile payment adoption. (2015). Koenig-Lewis, Nicole ; Zhao, Anita Lifen ; Palmer, Adrian ; Marquet, Morgan . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:10:p:537-554.

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60
32003Importance-performance analysis revisited: the role of the factor structure of customer satisfaction. (2003). Sauerwein, Elmar ; Matzler, Kurt ; Heischmidt, Kenneth . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:112-129.

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59
42003Business services in Germany: bridges for innovation. (2003). Czarnitzki, Dirk ; Spielkamp, Alfred . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:1-30.

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59
52014The evolution of service innovation research: a critical review and synthesis. (2014). Kowalkowski, Christian ; Carlborg, Per ; Kindstrom, Daniel . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:5:p:373-398.

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51
62009The crisis-resilience of services trade. (2009). Mattoo, Aaditya ; Borchert, Ingo. In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:13:p:2115-2136.

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51
72013Servicescape cues and customer behavior: a systematic literature review and research agenda. (2013). Mari, Michela ; Poggesi, Sara . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:2:p:171-199.

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48
81998The Provider-Customer Interface in Business and Professional Services. (1998). Gallouj, Faïz ; Faïz Gallouj, ; Gadrey, Jean. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:01-15.

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48
92020COVID-19: fear appeal favoring purchase behavior towards personal protective equipment. (2020). Liangqiang, LI ; Kulbo, Nora Bakabbey ; Jiaming, Fang ; Addo, Prince Clement. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:471-490.

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48
102003What follows tertiarisation? structural change and the role of knowledge-based services. (2003). Peneder, Michael ; Kaniovski, Serguei ; Dachs, Bernhard. In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:47-66.

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48
112009Emergence of innovations in services. (2009). Toivonen, Marja ; TUOMINEN, TIINA . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:7:p:887-902.

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48
122004The impact of innovation on economic performance in services. (2004). Savona, Maria ; Cainelli, Giulio ; Evangelista, Rinaldo. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:116-130.

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47
13Knowledge transfer in a tourism destination: the effects of a network structure. (2009). Baggio, Rodolfo ; Cooper, Chris . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:10:p:1757-1771.

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46
142018Reinforcing competitive advantage through green organizational culture and green innovation. (2018). TUNA, Muharrem ; Gurlek, Mert. In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:7-8:p:467-491.

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45
152020Service robot implementation: a theoretical framework and research agenda. (2020). Flavian, Carlos ; Casalo, Luis V ; Belanche, Daniel ; Schepers, Jeroen. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:3-4:p:203-225.

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43
161999The Performance-Importance Response Function: Observations and Implications. (1999). Showalter, Michael J. ; Sampson, Scott E.. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:3:p:1-25.

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37
172005A service-informed approach to regional innovation -- or adaptation?. (2005). Wood, Peter . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:429-445.

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35
182007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

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35
192012Women entrepreneurship in small service firms: motivations, barriers and performance. (2012). Simarro, Enrique ; Akehurst, Gary . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:15:p:2489-2505.

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35
202004Environmental strategies in spanish hotels: contextual factors and performance. (2004). Carmona-Moreno, Eva ; Cespedes-Lorente, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:3:p:101-130.

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32
212008Revised importance--performance analysis: three-factor theory and benchmarking. (2008). Deng, Wei-Jaw ; Kuo, Ying-Feng ; Chen, Wen-Chin . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:37-51.

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31
222007Profitability in Portuguese service industries: a panel data approach. (2007). Serrasqueiro, Zelia ; Sequeira, Tiago. In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2007:i:5:p:693-707.

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31
232008Innovation in services -- how different from manufacturing?. (2008). Pires, Cesaltina ; Carvalho, Luisa ; Sarkar, Soumodip. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:10:p:1339-1356.

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30
242005The determinants of export behaviour in UK service firms. (2005). Gourlay, Adrian ; Suppakitjarak, Joy ; Seaton, Jonathan . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:879-889.

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30
252019Tourism-based customer engagement: the construct, antecedents, and consequences. (2019). Ul, Jamid ; Hollebeek, Linda D ; Rather, Raouf Ahmad. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:7-8:p:519-540.

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30
262007Knowledge Intensive Business Services and Urban Industrial Development. (2007). Aslesen, Heidi ; Isaksen, Arne. In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:321-338.

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28
272009An empirical examination of perceived retail crowding, emotions, and retail outcomes. (2009). Kim, Jai-Ok ; Lee, Soyoung ; Li, Jiunn-Ger Tony . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:5:p:635-652.

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28
282000A Measurement of Bank Efficiency, Ownership and Productivity Changes in Taiwan. (2000). YEH, TSER-LIEN ; Chen, Tser-Yieth. In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:1:p:95-109.

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28
292006An exploration of the meanings of hotel brand equity. (2006). Bailey, Rob ; Ball, Stephen . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:15-38.

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27
302008Government and entrepreneurship in transition economies: the case of small firms in business services in Ukraine. (2008). Yegorov, Igor ; Voytovich, Artem ; Welter, Friederike ; Smallbone, David. In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2008:i:5:p:655-670.

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26
312005How innovative are services? an empirical analysis for Spain. (2005). Camacho, Jose A. ; Rodriguez, Mercedes . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:2:p:253-271.

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25
322008Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. (2008). Mukherjee, Avinandan ; Shamdasani, Prem ; Malhotra, Neeru . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:117-138.

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25
332007Enjoyment of the Shopping Experience: Impact on Customers Repatronage Intentions and Gender Influence. (2007). Farrell, Andrew M. ; Cadogan, John W. ; Stachow, Grazyna ; Reed, Gary ; Hart, Cathy. In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:5:p:583-604.

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24
342006Measuring pure managerial efficiency of international tourist hotels in Taiwan. (2006). Wang, Fei-Ching ; Hung, Wei-Ting ; Shang, Jui-Kou . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:59-71.

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24
352014A comparative analysis of the entrepreneurial orientation/growth relationship in service firms and manufacturing firms. (2014). Eggers, Fabian ; Jensen, Soren H. ; Kraus, Sascha ; J. P. Coen Rigtering, . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:4:p:275-294.

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23
362020COVID-19 and undeclared work: impacts and policy responses in Europe. (2020). Williams, Colin ; Kayaoğlu, Ayşegül ; KAYAOGLU, Aysegul . In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:13-14:p:914-931.

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23
372005Off-balance sheet activities and cost inefficiency in Taiwans Banks. (2005). Chiu, yung-ho ; Lieu, Pang-Tien ; Yeh, Tsai-Lien . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:925-944.

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23
382020The impact of live video streaming on online purchase intention. (2020). Luo, Cheng ; Wang, Alan G ; Qin, Fang ; Zhang, Min. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:9-10:p:656-681.

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22
39The Internationalisation of Business Service Firms: A Stages Approach. (1999). Roberts, Joanne. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:4:p:68-88.

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22
402007From Service to Experience: Understanding and Defining the Hospitality Business. (2007). Hemmington, Nigel . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:6:p:747-755.

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22
412000Aesthetic Labour in Interactive Service Work: Some Case Study Evidence from the ‘New’ Glasgow. (2000). CULLEN, ANNE MARIE ; Nickson, Dennis ; Warhurst, Chris ; WITZ, ANNE . In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:3:p:1-18.

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21
422004Innovation, consumption and services: encapsulation and the combinatorial role of services. (2004). Howells, Jeremy . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:19-36.

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21
432014Servitisation of European manufacturing: evidence from a large scale database. (2014). Schartinger, Doris ; Dachs, Bernhard ; Jager, Angela ; Biege, Sabine ; Borowiecki, Martin ; Lay, Gunter . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:1:p:5-23.

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21
442004Performance implications of capital structure: evidence from quoted UK organisations with hotel interests. (2004). Sipahioglu, Mehmet A. ; Phillips, Paul A.. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:5:p:31-51.

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21
452011An overview of the service industries future (priorities: linking past and future). (2011). Soriano, Domingo Ribeiro ; Huarng, Kun-Huang ; Parellada, Francesc Sole . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2011:i:1:p:1-6.

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20
462012Internationalization of service industry firms: understanding distinctive characteristics. (2012). Pla-Barber, Jose ; Ghauri, Pervez N.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1007-1010.

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20
472001Measuring the Performance of New Service Development Activities. (2001). Storey, C. ; Kelly, D.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:2:p:71-90.

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19
482008Does online relationship marketing enhance customer retention and cross-buying?. (2008). Liang, Chiung-Ju ; Wang, Wen-Hung ; Chen, Hui-Ju . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:6:p:769-787.

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19
492017Impact of customer experience on loyalty: a multichannel examination. (2017). Brun, Isabelle ; Berthiaume, Bilitis ; Ricard, Line ; Rajaobelina, Lova. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:5-6:p:317-340.

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19
502006Determinants of ethnic minority entrepreneurial growth in the catering sector. (2006). Altinay, Eser . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:2:p:203-221.

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19
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12020Service robot implementation: a theoretical framework and research agenda. (2020). Flavian, Carlos ; Casalo, Luis V ; Belanche, Daniel ; Schepers, Jeroen. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:3-4:p:203-225.

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31
22018Reinforcing competitive advantage through green organizational culture and green innovation. (2018). TUNA, Muharrem ; Gurlek, Mert. In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:7-8:p:467-491.

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30
32015Enjoyment and social influence: predicting mobile payment adoption. (2015). Koenig-Lewis, Nicole ; Zhao, Anita Lifen ; Palmer, Adrian ; Marquet, Morgan . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:10:p:537-554.

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26
42020COVID-19: fear appeal favoring purchase behavior towards personal protective equipment. (2020). Liangqiang, LI ; Kulbo, Nora Bakabbey ; Jiaming, Fang ; Addo, Prince Clement. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:471-490.

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25
52020The impact of live video streaming on online purchase intention. (2020). Luo, Cheng ; Wang, Alan G ; Qin, Fang ; Zhang, Min. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:9-10:p:656-681.

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17
62013Servicescape cues and customer behavior: a systematic literature review and research agenda. (2013). Mari, Michela ; Poggesi, Sara . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:2:p:171-199.

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17
72014The evolution of service innovation research: a critical review and synthesis. (2014). Kowalkowski, Christian ; Carlborg, Per ; Kindstrom, Daniel . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:5:p:373-398.

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16
82022Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’. (2022). Kumar, Satish ; Lim, Weng Marc ; Ali, Faizan. In: The Service Industries Journal. RePEc:taf:servic:v:42:y:2022:i:7-8:p:481-513.

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15
92020COVID-19 restrictions and consumers’ psychological reactance toward offline shopping freedom restoration. (2020). Siddiqi, Umar Iqbal ; Ali, Moazzam ; Usman, Muhammad ; Akhtar, Muhammad Nadeem. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:13-14:p:891-913.

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14
102021A review of customer citizenship behaviors in the service context. (2021). Yi, Youjae ; Gong, Taeshik. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:3-4:p:169-199.

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14
112022Green human resource management in service industries: the construct, antecedents, consequences, and outlook. (2022). Bayighomog, Steven W ; Tanova, Cem. In: The Service Industries Journal. RePEc:taf:servic:v:42:y:2022:i:5-6:p:412-452.

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14
122019Tourism-based customer engagement: the construct, antecedents, and consequences. (2019). Ul, Jamid ; Hollebeek, Linda D ; Rather, Raouf Ahmad. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:7-8:p:519-540.

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13
132003Importance-performance analysis revisited: the role of the factor structure of customer satisfaction. (2003). Sauerwein, Elmar ; Matzler, Kurt ; Heischmidt, Kenneth . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:112-129.

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13
142021Resilience building in service firms during and post COVID-19. (2021). Jahromi, Melissa Farboudi ; Huang, Arthur. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:1-2:p:138-167.

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13
151997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

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12
162012Women entrepreneurship in small service firms: motivations, barriers and performance. (2012). Simarro, Enrique ; Akehurst, Gary . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:15:p:2489-2505.

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12
172021Customer engagement and purchase intention in live-streaming digital marketing platforms. (2021). Kulbo, Nora Bakabbey ; Asare, Andy Ohemeng ; Fang, Jiaming ; Addo, Prince Clement. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:11-12:p:767-786.

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11
182017Business models for the service transformation of industrial firms. (2017). Adrodegari, Federico ; Saccani, Nicola. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:1:p:57-83.

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10
192016Brand attachment and customer citizenship behaviors. (2016). Cheng, Jui-Chang ; Yang, Ya-Fang ; Yen, Chang-Hua ; Luo, She-Juang. In: The Service Industries Journal. RePEc:taf:servic:v:36:y:2016:i:7-8:p:263-277.

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10
202022Leadership, green innovation, and green creativity: a systematic review. (2022). Uysal, Muzaffer ; Arici, Hasan Evrim. In: The Service Industries Journal. RePEc:taf:servic:v:42:y:2022:i:5-6:p:280-320.

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9
212008Revised importance--performance analysis: three-factor theory and benchmarking. (2008). Deng, Wei-Jaw ; Kuo, Ying-Feng ; Chen, Wen-Chin . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:37-51.

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9
222014Servitisation of European manufacturing: evidence from a large scale database. (2014). Schartinger, Doris ; Dachs, Bernhard ; Jager, Angela ; Biege, Sabine ; Borowiecki, Martin ; Lay, Gunter . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:1:p:5-23.

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9
232017Customer behavioural intentions towards mobile money services adoption in Ghana. (2017). Narteh, Bedman ; Amoh, Simon ; Mahmoud, Mahmoud Abdulai. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:7-8:p:426-447.

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9
242016How context shapes value co-creation: spectator experience of sport events. (2016). Horbel, Chris ; Wilson, Bradley ; Woratschek, Herbert ; Popp, Bastian. In: The Service Industries Journal. RePEc:taf:servic:v:36:y:2016:i:11-12:p:510-531.

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9
252013Service encounter in multi-channel distribution context: virtual and face-to-face interactions and consumer satisfaction. (2013). Seck, Anne Marianne ; Philippe, Jean. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:6:p:565-579.

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9
262021Evolving impacts of COVID-19 vaccination intentions on travel intentions. (2021). Ekinci, Yuksel ; Williams, Nigel ; Can, Ali Selcuk ; Gursoy, Dogan. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:11-12:p:719-733.

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272018The interrelationships between relationship marketing constructs and customer engagement dimensions. (2018). Petzer, Danil Johannes ; van Tonder, Estelle. In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:13-14:p:948-973.

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282019Investigating the effects of tourist engagement on satisfaction and loyalty. (2019). Jaafar, Mastura ; Schuberth, Florian ; Rasoolimanesh, Mostafa S. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:7-8:p:559-574.

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292020COVID-19 and undeclared work: impacts and policy responses in Europe. (2020). Williams, Colin ; Kayaoğlu, Ayşegül ; KAYAOGLU, Aysegul . In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:13-14:p:914-931.

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302020Employees’ perception of corporate social responsibility (CSR) and its effects on internal outcomes. (2020). Boadi, Eric Kofi ; Opata, Christian Narh ; Bosompem, Josephine ; He, Zheng. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:9-10:p:611-632.

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312015Business incubation: innovative services in an entrepreneurship ecosystem. (2015). Cuadrado-Roura, Juan ; Blanco, Francisco J ; Fernandez, Teresa M. In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:14:p:783-800.

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8
322007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

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332021Ethical leadership and knowledge hiding: an intervening and interactional analysis. (2021). Usman, Muhammad ; Ali, Moazzam ; Anser, Muhammad Khalid ; Yousaf, Zahid ; Tauheed, Muhammad Luqman. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:5-6:p:307-329.

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342017From mandatory to voluntary: consumer cooperation and citizenship behaviour. (2017). Tsai, Ching-Yi Daphne ; Huang, Stephen Chi-Tsun ; Wu, Shih-Hao. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:7-8:p:521-543.

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352021Green innovation research in the field of hospitality and tourism: the construct, antecedents, consequences, and future outlook. (2021). Koseoglu, Mehmet Ali ; Gurlek, Mert. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:11-12:p:734-766.

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362020Multichannel integration along the customer journey: a systematic review and research agenda. (2020). Sese, Javier F ; Melero, Iguacel ; Gao, Lily. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:15-16:p:1087-1118.

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372021Relational bonds, customer engagement, and service quality. (2021). Wang, Shih-Ju ; Huang, Heng-Chiang ; Chang, Chia-Wen ; Lee, Han. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:5-6:p:330-354.

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381999The Performance-Importance Response Function: Observations and Implications. (1999). Showalter, Michael J. ; Sampson, Scott E.. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:3:p:1-25.

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392021The real estate industry in Turkey: a time series analysis. (2021). Ertugrul, Hasan ; Athari, Seyed Alireza ; Kirikkaleli, Dervis. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:5-6:p:427-439.

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402020Market turbulence and service innovation in hospitality: examining the underlying mechanisms of employee and organizational resilience. (2020). , Alice ; Senbeto, Dagnachew L. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:15-16:p:1119-1139.

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7
412015Marketing technology for adoption by small business. (2015). Alford, Philip ; Page, Stephen John . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:11-12:p:655-669.

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422021Artificial intelligence in services: current trends, benefits and challenges. (2021). Flavián, Carlos ; Casalo, Luis V ; Flavian, Carlos. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:13-14:p:853-859.

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432009Emergence of innovations in services. (2009). Toivonen, Marja ; TUOMINEN, TIINA . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:7:p:887-902.

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442021The dark side of AI-powered service interactions: exploring the process of co-destruction from the customer perspective. (2021). Said, Emanuel ; Canhoto, Ana Isabel ; Castillo, Daniela. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:13-14:p:900-925.

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452019Understanding the challenges of refugee entrepreneurship in tourism and hospitality. (2019). Cetin, Gurel ; Karayilan, Eyup ; Alrawadieh, Zaid. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:9-10:p:717-740.

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462019Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings. (2019). Lee, Shin-Woo ; Ali, Faizan ; Jeon, Hyeon-Mo. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:5-6:p:385-402.

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472021Artificial intelligence acceptance in services: connecting with Generation Z. (2021). Peri, Marko ; Vitezi, Vanja. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:13-14:p:926-946.

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482020Service innovation implementation: a systematic review and research agenda. (2020). Dhir, Sanjay ; Akbani, Ismail ; Singh, Shiwangi. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:491-517.

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492021Effects of retailers’ service quality and legitimacy on behavioral intention: the role of emotions during COVID-19. (2021). Hernandez-Calderon, Araceli ; Min, Jihye ; Kim, Ji Young ; Yang, Kiseol. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:1-2:p:84-106.

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502021Ethical issues in service robotics and artificial intelligence. (2021). Belk, Russell. In: The Service Industries Journal. RePEc:taf:servic:v:41:y:2021:i:13-14:p:860-876.

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Citing documents used to compute impact factor: 150
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2023Sustainable Public Transportation in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) Age. (2023). Nabradi, Andras ; Kovacs, Tunde Zita ; Bittner, Beata ; Nagy, Adrian ; Huzsvai, Laszlo ; Toth, Szabolcs. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:21:p:15310-:d:1267740.

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2023Effects of face masks and photo tags on nonverbal communication in service encounters. (2023). Ling, I-Ling ; Xu, Yingzi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000693.

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2023Antecedents of Booster Vaccine Intention for Domestic and International Travel. (2023). Lee, Chung Hun ; Kiatkawsin, Kiattipoom ; Almokdad, Eeman. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:8:p:6399-:d:1118922.

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2023How does the vaccine approval procedure affect COVID-19 vaccination intentions?. (2023). Rittmannsberger, Thomas ; Lergetporer, Philipp ; Glatzle-Rutzler, Daniela ; Angerer, Silvia. In: European Economic Review. RePEc:eee:eecrev:v:158:y:2023:i:c:s0014292123001332.

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2023Understanding the role of risk perception and health measures in ridesourcing usage in the post-COVID-19 era. (2023). Li, Jian ; Souders, Dustin ; Guo, Yuntao ; Yang, Yueyi. In: Transportation Research Part A: Policy and Practice. RePEc:eee:transa:v:178:y:2023:i:c:s0965856423002975.

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2023The Antecedents of Hotels’ Green Creativity: The Role of Green HRM, Environmentally Specific Servant Leadership, and Psychological Green Climate. (2023). Abdelmoety, Ziad H ; Agag, Gomaa ; Aliedan, Meqbel ; Alyahya, Mansour. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2629-:d:1054243.

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2023The Road to Eco-Excellence: How Does Eco-Friendly Deliberate Practice Foster Eco-Innovation Performance through Creative Self-Efficacy and Perceived Eco-Innovation Importance. (2023). Ayub, Arslan ; Iqbal, Shahid ; Miao, Yinjia. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3481-:d:1067887.

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2023Factors that Influence the Development of Innovations with a Social Focus in the Firm: A Systematic Literature Review. (2023). Vidal, Joaquin Alegre ; Vega, Jaider Manuel ; Sanchez, John Enrique. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:24:y:2023:i:3:d:10.1007_s40171-023-00341-4.

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2023
2023Effect of green marketing orientation dimensions on green innovation and organizational performance: A mediation?moderation analysis. (2023). Gupta, Amit Kumar ; Negi, Raghuveer ; Gaur, Vidhu. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:32:y:2023:i:8:p:5435-5458.

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2023Effects of in-store live stream on consumers’ offline purchase intention. (2023). Tian, Feng ; Aljaroodi, Hussain M ; Hasan, Najmul ; Chiong, Raymond ; Chao, Chih-Wei ; Zhang, Peilin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000097.

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2023Active or avoidance coping? Influencing mechanisms of streamers coping strategies on viewers’ word of mouth after livestreaming e-commerce failures. (2023). Ren, Rui ; Gong, Xiushuang ; Chen, Jianyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000255.

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2023Who’s watching? Classifying sports viewers on social live streaming services. (2023). Wu, Xianfeng ; Tan, Kim Hua ; Liu, Haoyu. In: Annals of Operations Research. RePEc:spr:annopr:v:325:y:2023:i:1:d:10.1007_s10479-022-05062-y.

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2023Strategic product showcasing mode of E-commerce live streaming. (2023). Xie, Lei ; Hao, Yaru ; Xin, Baogui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001078.

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2023Does it matter how I stream? Comparative analysis of livestreaming marketing formats on Amazon Live. (2023). Luo, Xiao ; Jiang, Yushi ; Asante, Isaac Owusu. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01860-2.

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2023The effect of subscription relational bond on customer engagement and stickiness in podcast: the moderating role of social connectedness. (2023). Keng, Ching-Jui ; Chen, Yu-Hsin. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:3:d:10.1007_s11628-023-00538-8.

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2023
2023
2023Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM. (2023). Dwivedi, Yogesh K ; Filieri, Raffaele ; Purohit, Sonal ; Kautish, Pradeep. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523000926.

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2023Applying Industry 4.0 technologies for the sustainability of small service enterprises. (2023). Kumar, Gopal ; Pandya, Darshan. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00507-7.

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2023Exploring the antecedents of customers’ willingness to use service robots in restaurants. (2023). Anaya-Sanchez, Rafael ; Rejon-Guardia, Francisco ; Molinillo, Sebastian. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00509-5.

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2023Live support by chatbots with artificial intelligence: A future research agenda. (2023). Troise, Ciro ; Camilleri, Mark Anthony. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00513-9.

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2023Working with AI: can stress bring happiness?. (2023). Neto, Diogo ; Bilro, Ricardo Godinho ; Correia, Sandra Maria. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00514-8.

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2023Perceived value of AI-based recommendations? service: the case of voice assistants. (2023). Casalo, Luis V ; Akdim, K. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00527-x.

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2023The effects of the aesthetics and composition of hotels’ digital photo images on online booking decisions. (2023). Rua, Orlando Lima ; Gutierrez-Rodriguez, Pablo ; Kazakov, Sergey ; Cuesta-Valio, Pedro. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01529-w.

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2023Melting the Psychological Boundary: How Interactive and Sensory Affordance Influence Users’ Adoption of Digital Heritage Service. (2023). Wu, Liang ; Jiang, Meimei ; Li, Han. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:5:p:4117-:d:1079089.

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2023Removing silos to enable data-driven decisions: The importance of marketing and IT knowledge, cooperation, and information quality. (2023). Harrison, Dana E ; Gala, Prachi ; Sleep, Stefan. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009365.

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2023Maintaining Business Ethics during COVID-19 Pandemic in Globalized World: A Comparison of Ethical Theories and Future Research Perspective. (2023). Azhar, Sana ; Gohar, Ali ; Laila, Anita ; Rahman, Mustaghis-Ur ; Khan, Muhammad Rhies. In: Journal of Economic Impact. RePEc:adx:journl:v:5:y:2023:i:1:p:42-49.

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2023Key concepts in artificial intelligence and technologies 4.0 in services. (2023). Flavian, Carlos ; Belanche, Daniel ; Belk, Russell W. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00528-w.

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2023How intelligent automation, service robots, and AI will reshape service products and their delivery. (2023). Pitardi, Valentina ; Wirtz, Jochen. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2023:y:2023:i:3:d:10.1007_s43039-023-00076-1.

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2023The knowledge and innovation challenges of ChatGPT: A scoping review. (2023). Al-Anzi, Fawaz S ; Momin, Mujtaba ; Murray, Peter A ; Ali, Omar. In: Technology in Society. RePEc:eee:teinso:v:75:y:2023:i:c:s0160791x23002075.

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2023The Impact of AI’s Response Method on Service Recovery Satisfaction in the Context of Service Failure. (2023). Yang, Hongjun ; Zhou, Jinlai. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3294-:d:1064891.

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2023To praise or not to praise- Role of word of mouth in food delivery apps. (2023). Ramalingam, Mahesh ; Das, Manoj. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001558.

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2023
2023Gen Z’s Engagement with the Metaverse: Mediated Role of Symbolic Gratification and Desired Enhancement of Reality and Moderated Role of Gender. (2023). Kathuria, Vinish. In: Metamorphosis: A Journal of Management Research. RePEc:sae:metjou:v:22:y:2023:i:2:p:133-145.

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2023Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework. (2023). Huo, Yudi ; Ma, Xiaoyue. In: Technology in Society. RePEc:eee:teinso:v:75:y:2023:i:c:s0160791x23001677.

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2023Artificial intelligence empowered conversational agents: A systematic literature review and research agenda. (2023). Wirtz, Jochen ; Hashemi, Novin ; Mariani, Marcello M. In: Journal of Business Research. RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323001960.

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2023Understanding business model development through the lens of complexity theory: Enablers and barriers. (2023). de Vita, Glauco ; Altinay, Levent ; Bamshad, Vahideh ; Vatankhah, Sanaz. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pa:s0148296322008153.

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2023Sustainable Digital Marketing: Factors of Adoption of M-Technologies by Older Adults in the Chinese Market. (2023). Jahanzeb, Agha ; Barykin, Sergey ; Ali, Madad ; Khan, Muhammad Asghar ; Ying, LI ; Zhang, Bohan. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:1972-:d:1041897.

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2023Understanding consumers mobile shopping continuance intention: New perspectives from South Africa. (2023). Thusi, Philile ; Maduku, Daniel K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002788.

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2023Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety. (2023). Mkhize, Njabulo Happy-Boy ; Ledikwe, Aobakwe ; Thusi, Philile ; Rana, Nripendra P ; Mpinganjira, Mercy ; Maduku, Daniel K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003010.

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2023Technological or social? Influencing factors and mechanisms of the psychological digital divide in rural Chinese elderly. (2023). Zhao, Junjie ; Zhang, Yuting ; Wang, Weihua. In: Technology in Society. RePEc:eee:teinso:v:74:y:2023:i:c:s0160791x23001124.

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2023
2023Link Virtual Community Interaction and Citizenship Behavior of Fitness Club Customers: The Role of Psychological Empowerment and Sense of Community. (2023). Yang, Jin ; Li, Anya ; Wei, Qingyi ; Liao, Fangwei. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2455-:d:1051243.

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2023Social and personal factors influencing green customer citizenship behaviours: The role of subjective norm, internal values and attitudes. (2023). Saunders, S G ; de Beer, L T ; Fullerton, S ; van Tonder, E. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922002831.

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2023Student’s Co-Creation Behavior in a Business and Economic Bachelor’s Degree in Italy: Influence of Perceived Service Quality, Institutional Image, and Loyalty. (2023). Jafarkarimi, Hosein ; Cicotto, Gianfranco ; Pinna, Roberta. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:11:p:8920-:d:1161474.

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2023
2023On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy. (2023). Ghali, Zohra ; Garrouch, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001431.

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2023Effects of augmented reality technology characteristics on customer citizenship behavior. (2023). Park, Jungkun ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300190x.

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2023Does board capital enhance corporate social responsibility disclosure quality? The role of CEO power. (2023). Amran, Azlan ; Maswadi, Laila. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:30:y:2023:i:1:p:209-225.

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2023The Relationship Between Service Quality and Occupants’ Satisfaction: A Mixed-Use Building. (2023). Suhana, Ismail ; Choo, Yoong Tum ; Nurhayati, Khair ; Noordeyana, Tambi ; Umaira, Azian Fatin. In: Real Estate Management and Valuation. RePEc:vrs:remava:v:31:y:2023:i:1:p:78-87:n:2.

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2023.

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2023How Job Insecurity Affects Innovative Work Behavior in the Hospitality and Tourism Industry? The Roles of Knowledge Hiding Behavior and Team Anti-Citizenship Behavior. (2023). Khairy, Hazem Ahmed ; Khababa, Nourredine ; Hamed, Mohamed Abdel ; Abdallah, Rabab Mahmoud ; Mohsen, Perihan A ; Agina, Mohamed Fathy ; Al-Romeedy, Bassam Samir ; Aliane, Nadir. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:18:p:13956-:d:1243910.

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2023The impact of perceived organizational support on employees’ knowledge transfer and innovative behavior: comparisons between Taiwan and mainland China. (2023). Xu, Cheng ; Peng, Michael Yao-Ping ; He, Yuan ; Zheng, Rong. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02242-4.

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2023
2023How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust. (2023). Chen, Yuan ; Zhai, Mengfan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003320.

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2023Impact of CSR on Customer Citizenship Behavior: Mediating the Role of Customer Engagement. (2023). Khan, Imran ; Fatma, Mobin. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:7:p:5802-:d:1108429.

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2023The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement. (2023). Rana, Nripendra P ; Gani, Mohammad Osman ; Muniem, Fadi Abdel ; Hossain, Md Afnan ; Bag, Surajit ; Rahman, Muhammad Sabbir. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000206.

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2023Overview of the brand journey and opportunities for future studies. (2023). Correia, Sandra Maria. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2023:y:2023:i:2:d:10.1007_s43039-023-00069-0.

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2023A Contingency Model in Establishing Brand Loyalty: Relationship Age as a Moderator. (2023). Huang, Shyh-Ming ; Fang, Shih-Chieh ; Tsay, Chung-Yuan. In: Corporate Reputation Review. RePEc:pal:crepre:v:26:y:2023:i:1:d:10.1057_s41299-021-00131-7.

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2023Exploring the Relationship between Entrepreneurial Marketing Dimensions, Brand Equity and SME Growth. (2023). Hanaysha, Jalal Rajeh. In: IIM Kozhikode Society & Management Review. RePEc:sae:iimkoz:v:12:y:2023:i:1:p:22-38.

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2023.

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2023World pandemic uncertainty and German stock market: evidence from Markov regime-switching and Fourier based approaches. (2023). Kirikkaleli, Dervis ; Adebayo, Tomiwa Sunday ; Athari, Seyed Alireza. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:57:y:2023:i:2:d:10.1007_s11135-022-01435-4.

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2023Financial Instability and CO2 Emissions in India: Evidence from ARDL Bound Testing Approach. (2023). Li, Shijie ; Ali, Minhaj ; Raza, Saqlain ; Nizamani, Mir Muhammad ; Yu, Yuyuan ; Qayyum, Muhammad. In: Energy & Environment. RePEc:sae:engenv:v:34:y:2023:i:4:p:808-829.

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2023Impact of Financial Development Shocks on Renewable Energy Consumption in Saudi Arabia. (2023). Elzaki, Raga M. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:22:p:16004-:d:1281460.

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2023Estimating the Economic Value of Ichan Kala Using the Contingent Valuation Method (CVM). (2023). Choi, Jeong-Gil ; Shermukhammedova, Guljakhon ; Baymuminova, Nigora. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2631-:d:1054279.

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2023
2023Green Innovation, Self-Efficacy, Entrepreneurial Orientation and Economic Performance: Interactions among Saudi Small Enterprises. (2023). Alshebami, Ali Saleh. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:1961-:d:1041719.

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2023Improving Social Performance through Innovative Small Green Businesses: Knowledge Sharing and Green Entrepreneurial Intention as Antecedents. (2023). al Shammre, Abdullah Sultan ; Elshaer, Ibrahim A ; Ali, Abdullah Hamoud ; Alshebami, Ali Saleh ; Nour, Ashraf Mahrous ; Salem, Mostafa Aboulnour ; Lutfi, Abdalwali ; al Marri, Salem Handhal. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:10:p:8232-:d:1150192.

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2023Fifty years of Energy Policy: A bibliometric overview. (2023). Du, Huibin ; Yao, YE ; Yeh, Sonia ; Neumann, Anne ; Antunes, Carlos Henggeler ; Zhou, Peng ; Zou, Hongyang. In: Energy Policy. RePEc:eee:enepol:v:183:y:2023:i:c:s0301421523003543.

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2023Relative power of online buyers in regard to a store: How it encourages them to disclose their personal data?. (2023). Urbonavicius, Sigitas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002576.

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2023Mitigating immediate and lagged effects of customer mistreatment on service failure and sabotage: Critical roles of service recovery behaviors. (2023). Chi, Nai-Wen ; Chen, Pei-Chi ; Wang, I-An. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007202.

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2023.

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2023Impact of streamers’ characteristics on sales performance of search and experience products: Evidence from Douyin. (2023). Li, Sirui ; Dong, Jichang ; Liu, Ying ; Yang, Xiao. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s096969892200248x.

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2023Human-like bots are not humans: The weakness of sensory language for virtual streamers in livestream commerce. (2023). Ma, Fang ; Hu, Hai-Hua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002928.

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2023
2023The Credibility of Physician Rating Websites: A Systematic Literature Review. (2023). Bidmon, Sonja ; Guetz, Bernhard. In: Health Policy. RePEc:eee:hepoli:v:132:y:2023:i:c:s0168851023001069.

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2023Transforming data into information for smart services: integration of morphological analysis and text mining. (2023). Trimi, Silvana ; Kim, Minjun. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00526-y.

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2023Achieving sustained competitive advantage in retail and consumer service firms: The role of entrepreneurial orientation and entrepreneurial bricolage. (2023). Siddiqui, Faiza ; Qalati, Sikandar Ali ; Tajdini, Javad ; Gamage, Thilini Chathurika ; Tajeddini, Kayhan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002424.

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2023Synthesizing the customer experience concept: A multimodularity approach. (2023). Foroudi, Pantea ; Marvi, Reza ; Zha, Dongmei. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005441.

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2023Harnessing the Power of Globalization: A Study of the Association between Globalization, Transportation Energy, and Insurance and Financial Services in Europe and Central Asia. (2023). Lutfiansyach, Dadang Yunus ; Ur, Haroon ; Zaman, Khalid ; Khan, Shiraz ; Imran, Muhammad ; Sriyanto, Sriyanto ; Jabor, Mohd Khata ; Pathath, Abdul Wahab ; Parmono, Parmono. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2023-02-51.

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2023The impact of institutional quality, natural resources, and finance-growth on Chinas economic recovery: An empirical study. (2023). Pang, Ming ; Albasher, Gadah ; Hameed, Javaria ; Huo, Chunhui. In: Resources Policy. RePEc:eee:jrpoli:v:83:y:2023:i:c:s0301420723004518.

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2023Green HRM and Servant Leadership: Driving Competitive Advantage and Environmental Performance in Higher Education. (2023). Asfahani, Ahmed M. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:10:p:7921-:d:1145065.

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2023
2023The Impact of Environmental Regulation on the Upgrading of Urban Industrial Structure: A Quasi-Natural Experiment Based on the Two Control Zones Policy. (2023). Guan, Shuai ; Liu, Yongfu. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:18:p:13324-:d:1233554.

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2023Incentivizing green technology innovation to confront sustainable development. (2023). Rubin, Ofir ; Sahut, Jean-Michel ; Zhang, Zhiyuan ; Song, Yang. In: Technovation. RePEc:eee:techno:v:126:y:2023:i:c:s0166497223000998.

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2023Schumpeterian endogenous growth model under green innovation and its enculturation effect. (2023). Tian, Lixin ; Zhou, Yuwen ; Yang, Xiaoguang. In: Energy Economics. RePEc:eee:eneeco:v:127:y:2023:i:pb:s0140988323006072.

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2023Research on land resource management integrated with support vector machine —Based on the perspective of green innovation. (2023). Cao, Xiaojuan ; Dong, Xiaoqi ; Liang, Feiyan ; Jin, Ting. In: Resources Policy. RePEc:eee:jrpoli:v:86:y:2023:i:pb:s0301420723008917.

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2023Suppliers’ decision on green innovation: A response to customers’ environmental regulation. (2023). Wang, Wenhao ; Song, Chunyang. In: Finance Research Letters. RePEc:eee:finlet:v:58:y:2023:i:pa:s1544612323007079.

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2023Sustainable SMEs Performance and Green Competitive Advantage: The Role of Green Creativity, Business Independence and Green IT Empowerment. (2023). Susilo, Priyo ; Kholid, Muamar Nur ; Setyaningrum, Retno Purwani. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:15:p:12096-:d:1212366.

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2023The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe. (2023). Masengu, Reason ; Chiwaridzo, Option Takunda. In: Future Business Journal. RePEc:spr:futbus:v:9:y:2023:i:1:d:10.1186_s43093-023-00249-6.

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2023International Students’ Nostalgic Behaviour towards the Purchase of Products and Services. (2023). Khan, Ali Junaid ; Ali, Muhammad Akbar ; Rasool, Zeeshan ; Hua, Luhui ; Ul, Waseem ; Hanif, Nadia. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:2888-:d:1058882.

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2023The Effect of Green Human Resources Management Practices on Employees’ Affective Commitment and Work Engagement: The Moderating Role of Employees’ Biospheric Value. (2023). Antunes, Vanessa ; Sabino, Ana. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2190-:d:1045785.

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2023Does the Environmental Management System Predict TBL Performance of Manufacturers? The Role of Green HRM Practices and OCBE as Serial Mediators. (2023). Saufi, Roselina Ahmad ; Khan, Noor Ullah ; Wei, Haoqiang ; Yue, Guiling ; Bazkiaei, Hanieh Alipour ; Abu, Mohd Fathi. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2436-:d:1050895.

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2023Imperatives, Benefits, and Initiatives of Green Human Resource Management (GHRM): A Systematic Literature Review. (2023). Binzafrah, Faiz ; Alqahtani, Mohammad ; Mahdy, Fatimah. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:4866-:d:1092152.

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2023Employer Responses to Poaching on Employee Productivity: The Mediating Role of Organizational Agility in Technology Companies. (2023). Irfan, Muhammad ; Ijaz, Mahrukh ; Malik, Muhammad Shaukat. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:5369-:d:1100305.

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2023
2023Contribution of Business Research to Sustainable Development Goals: Bibliometrics and Science Mapping Analysis. (2023). Nedungadi, Prema ; Kumar, Chandan ; Mandal, Santanu ; Lathabhai, Hiran ; Raman, Raghu. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:17:p:12982-:d:1227535.

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2023Narratives on Education for Sustainable Development in Malaysian Universities. (2023). Abdrahim, Nur Aira ; Kushnir, Iryna ; Sharina, Sharifah Intan. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:17:p:13110-:d:1229751.

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2023The impact of green training on employee turnover intention and customer satisfaction: An integrated perspective. (2023). Kok, Seng Kiat ; Han, Jung Woo ; McClelland, Robert. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:30:y:2023:i:6:p:3006-3019.

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2023Exploring the Smart Street Management and Control Platform from the Perspective of Sustainability: A Study of Five Typical Chinese Cities. (2023). Wang, YI ; Cheng, Haomiao ; Xiang, Fanding. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3438-:d:1067244.

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2023.

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2023Decarbonization technology responsibility to gender equality in the shipping industry: a systematic literature review and new avenues ahead. (2023). Garofalo, Antonio ; Balsalobre-Lorente, Daniel ; Zaffar, Anum ; di Vaio, Assunta. In: Journal of Shipping and Trade. RePEc:spr:josatr:v:8:y:2023:i:1:d:10.1186_s41072-023-00140-1.

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2023Emotions and stock market anomalies: A systematic review. (2023). Verma, Shubhangi ; Rao, Purnima ; Kumar, Satish ; Goodell, John W. In: Journal of Behavioral and Experimental Finance. RePEc:eee:beexfi:v:37:y:2023:i:c:s2214635022000557.

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2023Border disputes, conflicts, war, and financial markets research: A systematic review. (2023). Pandey, Dharen ; Kumar, Satish ; Lucey, Brian M. In: Research in International Business and Finance. RePEc:eee:riibaf:v:65:y:2023:i:c:s0275531923000983.

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2023A bibliometric review of dividend policy literature. (2023). Iqbal, Najaf ; Patel, Ritesh ; Ed-Dafali, Slimane. In: Research in International Business and Finance. RePEc:eee:riibaf:v:65:y:2023:i:c:s0275531923001137.

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2023Mapping crisis communication in the communication research: what we know and what we don’t know. (2023). Upadhyay, Nitin. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02069-z.

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2023Discovering the evolution of online reviews: A bibliometric review. (2023). Wang, Zhiling ; Zhang, Yucheng ; Huang, Pei ; Xiao, Lin. In: Electronic Markets. RePEc:spr:elmark:v:33:y:2023:i:1:d:10.1007_s12525-023-00667-y.

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2023Is offshoring dead? A multidisciplinary review and future directions. (2023). Kumar, Satish ; Mukherjee, Debmalya ; Lahiri, Somnath ; Pandey, Nitesh. In: Journal of International Management. RePEc:eee:intman:v:29:y:2023:i:3:s1075425323000145.

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2023Convergence of business, innovation, and sustainability at the tipping point of the sustainable development goals. (2023). Gupta, Girish ; Voola, Ranjit ; Moyeen, Abdul ; Lim, Weng Marc ; Azmat, Fara. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005295.

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2023Corporate Nirvana: The Buddhist way to social sustainability and business innovation. (2023). Sahoo, Saumyaranjan ; Sharma, Daneshwar ; Huisingh, Donald ; Kumar, Ashwani. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:32:y:2023:i:8:p:5289-5313.

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2023COVID-19 and telemedicine: A netnography approach. (2023). Ramirez-Correa, Patricio E ; Gaitan, Jorge Arenas. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523001051.

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2023Examining the Relationship between Brand Symbolism and Brand Evangelism through Consumer Brand Identification: Evidence from Starbucks Coffee Brand. (2023). Ibrahim, Blend ; Dalal, Bassam ; Ozerden, Seden ; Osmanova, Irada. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:2:p:1684-:d:1036994.

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2023.

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2023
2023Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model. (2023). Chen, Tiao ; Zhong, Junying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000140.

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2023
2023The role of e-supply chain collaboration in collaborative innovation and value-co creation. (2023). del Val, Maria Teresa ; de Lucas, Antonio ; Al-Omoush, Khaled Saleh. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s014829632300005x.

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2023A decision-making support model for financing start-up projects by venture capital funds on a crowdfunding platform. (2023). Polishchuk, Volodymyr ; Gavurova, Beata ; Skare, Marinko. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296323000772.

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2023The impact of government use of social media and social media contradictions on trust in government and citizens’ attitudes in times of crisis. (2023). Caero, Julio ; Garrido, Ruben ; Al-Omoush, Khaled Saleh. In: Journal of Business Research. RePEc:eee:jbrese:v:159:y:2023:i:c:s0148296323001066.

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2023Research on the impact of consumer privacy and intelligent personalization technology on purchase resistance. (2023). Mardani, Abbas ; Cai, Han. In: Journal of Business Research. RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323001698.

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2023Market orientation, technological opportunity, and new product innovation performance. (2023). Mardani, Abbas ; Qu, Yan. In: Journal of Business Research. RePEc:eee:jbrese:v:162:y:2023:i:c:s0148296323001996.

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2023Local digital lending development and the incidence of deprivation in Kenya. (2023). Tetteh, Godsway Korku. In: Financial Innovation. RePEc:spr:fininn:v:9:y:2023:i:1:d:10.1186_s40854-023-00507-0.

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2023Examining the Impact of Frontline Service Robots Service Competence on Hotel Frontline Employees from a Collaboration Perspective. (2023). Kim, Yunsik. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:9:p:7563-:d:1139594.

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2023
2023How to make you spend more in the airport? An investigation towards ECSI model on willingness to spend more in airport. (2023). Leong, Yee Choy ; Lim, Xin-Jean ; Cheah, Jun-Hwa ; Yong, Shih Ween. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:112:y:2023:i:c:s0969699723001072.

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2023Determinants of Attitude and the Intention to Stay of Employees in Low-Cost Carriers: Using Justice Theory. (2023). Moon, Joonho ; Lee, Won Seok ; Jang, Ryeojin. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:11:p:8895-:d:1160985.

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2023Can CSR foster brand defense? A moderated-mediation model of the role of brand passion. (2023). Hemsley-Brown, Jane ; Ghantous, Nabil ; Alnawas, Ibrahim. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:3:d:10.1057_s41262-022-00296-4.

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2023The perceptual antecedents of brand anthropomorphism in the name-brand voice assistant context. (2023). Pastore, Alberto ; Eri, Maja ; Patrizi, Michela ; Vernuccio, Maria. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:4:d:10.1057_s41262-022-00305-6.

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2023Does green brand anthropomorphism influence repurchase intention? Understanding the impact of brand warmth, psychological ownership, and self-brand congruity. (2023). Malhotra, Gunjan ; Jham, Vimi ; Sehgal, Nidhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002977.

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2023Expanding Fundamental Boundaries between Resilience and Survivability in Systems Engineering: A Literature Review. (2023). Claudio, David ; Martinez, Kenneth. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:4811-:d:1091404.

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2023Social media use, corporate entrepreneurship and organizational resilience: A recipe for SMEs success in a post-Covid scenario. (2023). Garcia-Morales, Victor J ; Garrido-Moreno, Aurora ; Martin-Rojas, Rodrigo. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523001063.

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2023COVID-19 Induced New Workplace HR Practices: Practitioners’ Perspectives from India. (2023). Banerjee, Pratyush ; Ponnam, Abhilash ; Misra, Sasmita. In: Management and Labour Studies. RePEc:sae:manlab:v:48:y:2023:i:2:p:261-279.

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2023Resilience in the time of COVID?19: Lessons learned from Middle East and North Africa small? and medium?sized enterprises. (2023). Alsamara, Mouyad ; Elsahli, Zouheir. In: The Developing Economies. RePEc:bla:deveco:v:61:y:2023:i:3:p:181-231.

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2023.

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2023The Impact of the Wellness Tourism Experience on Tourist Well-Being: The Mediating Role of Tourist Satisfaction. (2023). Sun, Xiao ; Zhou, Yang ; Liu, Ligang. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:1872-:d:1040246.

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2023How international immigrants engage in sustainable entrepreneurship in their host countries? The moderating effects of collectivistic cultural values. (2023). Zhang, Ying ; Sun, Wei ; Zhu, Hong ; Li, JI. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:30:y:2023:i:3:p:1244-1257.

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2023
2023O2O switching determinants and successful drivers in omnichannel retailing services. (2023). Wu, Pei-Ju. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:3:d:10.1007_s11628-023-00540-0.

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2023The Impact of Tourist Operant Resources on Online Citizenship Behavior in Sustainable Tourism. (2023). Lu, Qiuli ; Li, Gang ; Xue, Jiaqi ; Ma, Chun ; Liu, Ting. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:23:p:16148-:d:1284336.

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2023Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail. (2023). Sengar, Anita ; Kamoonpuri, Sana Zehra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s096969892300005x.

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2023Comparing the influence of visual information and the perceived intelligence of voice assistants when shopping for sustainable clothing online. (2023). Wu, Chunmao ; Li, Pei ; Spence, Charles. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02244-2.

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2023Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic. (2023). Fang, Yu-Hui ; Li, Chia-Ying ; Chiang, Yu-Hung. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:197:y:2023:i:c:s0040162523006066.

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2023How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator. (2023). Salem, Narjes Haj ; Ahmad, Rehan ; Khan, Ayesha ; Ishaq, Muhammad Ishtiaq ; Raza, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s096969892300139x.

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2023Service innovation in business ecosystem: The roles of shared goals, coopetition, and interfirm power. (2023). Ko, Wai Wai ; Aroean, Lukman ; Liu, Gordon. In: International Journal of Production Economics. RePEc:eee:proeco:v:255:y:2023:i:c:s0925527322002912.

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2023Convergence of business, innovation, and sustainability at the tipping point of the sustainable development goals. (2023). Gupta, Girish ; Voola, Ranjit ; Moyeen, Abdul ; Lim, Weng Marc ; Azmat, Fara. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005295.

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2023Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis. (2023). Leong, Lai-Ying ; Lee, Voon-Hsien ; Hew, Jun-Jie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002771.

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2023Key factors influencing mass willingness to use CESPs under green concept: ECOCO smart recyclers as a case study. (2023). Tang, Jia-Wei ; Kao, Ya-Ling ; Tsai, Pei-Hsuan. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:195:y:2023:i:c:s004016252300481x.

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2023CSR Communication Matters! An Examination of CSR, Organisational Pride, and Task-Related Pro-Environmental Behaviour Nexus. (2023). Haris, Muhammad ; Ayub, Arslan ; Waqas, Muhammad ; Badar, Kamal ; Fatima, Tehreem. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:12:p:9665-:d:1172745.

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2023Can Female Executives Enhance Organizational Resilience? Evidence from China during the COVID-19 Pandemic. (2023). Huang, JU ; Tang, Min ; Yang, Hangsheng. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:18:p:13532-:d:1236933.

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2023Impact of Green Servant Leadership in Pakistani Small and Medium Enterprises: Bridging Pro-Environmental Behaviour through Environmental Passion and Climate for Green Creativity. (2023). Abbas, Jaffar ; Aljuaid, Mohammed ; Jamshed, Kamran ; Akram, Muhammad ; Rahman, Eman Zameer ; Fahlevi, Mochammad ; Ali, Syed Haider. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:20:p:14747-:d:1257624.

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2023From Green Inclusive Leadership to Green Organizational Citizenship: Exploring the Mediating Role of Green Work Engagement and Green Organizational Identification in the Hotel Industry Context. (2023). Kamel, Nancy J ; Ahmed, Howayda Said ; Hussni, Nadia Rebhi ; al Abdulathim, Majed Abdulaziz ; Abdou, Ahmed Hassan. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:20:p:14979-:d:1261691.

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2023

Recent citations received in 2022
YearCiting document
2022Developing a classification scheme of service innovation. (2022). Vinig, Tsvi ; Bossink, Bart ; Mu, YU. In: Annals of Tourism Research. RePEc:eee:anture:v:95:y:2022:i:c:s0160738322000627.

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2022Journal of Behavioral and Experimental Finance: A bibliometric overview. (2022). Goyal, Nisha ; Rao, Sandeep ; Kumar, Satish. In: Journal of Behavioral and Experimental Finance. RePEc:eee:beexfi:v:34:y:2022:i:c:s2214635022000181.

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2022Guidelines for advancing theory and practice through bibliometric research. (2022). Donthu, Naveen ; Kumar, Satish ; Lim, Weng Marc ; Mukherjee, Debmalya. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:101-115.

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2022Internet Users’ Approach to HRM Portals in the Context of Sustainable Development—A Comparative Analysis of Poland and Türkiye. (2022). Atasever, Mesut ; Chmielarz, Witold ; Zborowski, Marek. In: Energies. RePEc:gam:jeners:v:15:y:2022:i:21:p:8301-:d:965201.

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2022.

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2022Mapping the Sustainable Human-Resource Challenges in Southeast Asia’s FinTech Sector. (2022). Kao, Duc-Dinh ; Wu, An-Chi. In: JRFM. RePEc:gam:jjrfmx:v:15:y:2022:i:7:p:307-:d:861911.

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2022.

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2022Innovation Research in Tourism and Hospitality Field: A Bibliometric and Visualization Analysis. (2022). Dogru, Tarik ; Aydin, Ekrem ; Iik, Cem ; Karagoz, Deniz ; Sirakaya-Turk, Ercan ; Rehman, Abdul. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:7889-:d:850559.

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2022Abusive Supervision Impact on Employees’ Creativity: A Mediated-Moderated Perspective. (2022). Shahzad, Farrukh ; Ali, Shahab ; Hussain, Iftikhar ; Sun, LI ; Fareed, Zeeshan ; Wan, Yong ; Irfan, Muhammad. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:14:p:8648-:d:862999.

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2022Study on the Evaluation of Green Technology Innovation Efficiency and Its Influencing Factors in the Central Plains City Cluster of China. (2022). Xue, Guizhi ; Liu, Chenguang ; Yang, Yali ; Fu, Wensi ; Dong, XU. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:17:p:11012-:d:905895.

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2022Virtual Immersive Platforms as a Strategic Innovative Destination Marketing Tool in the COVID-19 Era. (2022). Varelas, Sotirios. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:19:p:12867-:d:936983.

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2022How Do Fresh Live Broadcast Impact Consumers’ Purchase Intention? Based on the SOR Theory. (2022). Song, Zhijie ; Liu, Chang ; Shi, Rui. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:21:p:14382-:d:961827.

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2022Employee Adversarial Growth Driven by Organizational Learning in the Chinese Pharmaceutical Industry. (2022). Nie, Ting ; Mo, Dazhuo ; Sun, Yanwei. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16946-:d:1006540.

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2022Asian business and management: review and future directions. (2022). Sahoo, Saumyaranjan ; Kumar, Satish ; Malik, Ashish ; Froese, Fabian Jintae. In: Asian Business & Management. RePEc:pal:abaman:v:21:y:2022:i:5:d:10.1057_s41291-022-00209-y.

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2022.

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Recent citations received in 2021
YearCiting document
2021Demystifying knowledge hiding in academic roles in higher education. (2021). Bavik, Ali ; Bhattacharya, Ananya ; Creed, Andrew ; Zutshi, Ambika ; Sohal, Amrik. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:206-221.

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2021The effect of employees politeness strategy and customer membership on customers perception of co-recovery and online post-recovery satisfaction. (2021). Xiao, Yan ; Su, Jiafu ; Yuan, Yafen ; Zhang, YU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003064.

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2021The Psychology behind Knowledge Hiding in an Organization. (2021). Takahashi, Yoshi ; Rezwan, Roksana Binte. In: Administrative Sciences. RePEc:gam:jadmsc:v:11:y:2021:i:2:p:57-:d:563589.

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2021Nexus between Financial Development, Renewable Energy Consumption, Technological Innovations and CO 2 Emissions: The Case of India. (2021). Nizamani, Mir Muhammad ; Ali, Minhaj ; Qayyum, Muhammad ; Jahanger, Atif. In: Energies. RePEc:gam:jeners:v:14:y:2021:i:15:p:4505-:d:601700.

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2021.

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2021.

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2021Role of Non-Pharmaceutical Interventions for COVID-19 in Cruise Tourists’ Decision-Making Process: An Extended Model of Goal-Directed Behavior. (2021). Lee, Choong-Ki ; Youn, Hyo-Jin ; Xu, Wenjie. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:10:p:5552-:d:555696.

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2021Employee Service Quality at Uzbekistani Halal Restaurants Amid the COVID-19 Pandemic. (2021). Ahn, Young-Joo ; Shokhsanam, Zoirova. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:10:p:5712-:d:558054.

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2021The Effect of Abusive Supervision on Organizational Identification: A Moderated Mediation Analysis. (2021). Arici, Hasan Evrim ; Cengiz, Mustafa ; Arasli, Huseyin. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:15:p:8468-:d:603945.

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2021The Structural Relationship among Perceived Service Quality, Perceived Value, and Customer Satisfaction-Focused on Starbucks Reserve Coffee Shops in Shanghai, China. (2021). Wang, Yaxi ; Yuan, Qing ; Ge, Yuhan ; Park, Keunsoo. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:15:p:8633-:d:607255.

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2021The Role of Ethical Leadership in Managing Occupational Stress to Promote Innovative Work Behaviour: A Cross-Cultural Management Perspective. (2021). Yamoah, Fred A ; Ul, Adnan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:17:p:9608-:d:622492.

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2021The Impact of Public-Private Partnership Investment in Energy and Technological Innovation on Ecological Footprint: The Case of Pakistan. (2021). Kirikkaleli, Dervis ; le Thanh, Tiep ; Memon, Javed Ahmed ; Chunling, LI ; Ali, Minhaj. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10085-:d:631861.

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2021Power Brand Defense Up, My Friend! Stimulating Brand Defense through Digital Content Marketing. (2021). Lahuerta-Otero, Eva ; Aljarah, Ahmad ; Sawaftah, Dima ; al Jarah, Ahmad. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10266-:d:635224.

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2021A Review of Research on Tourism Industry, Economic Crisis and Mitigation Process of the Loss: Analysis on Pre, During and Post Pandemic Situation. (2021). Paiano, Annarita ; Crovella, Tiziana ; Bhuiyan, Miraj Ahmed ; Alves, Helena. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10314-:d:636112.

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2021The Effect of Food Safety-Related Attributes on Customer Satisfaction of Ready-to-Eat Foods at Hypermarkets. (2021). Wei, Yu-Ping. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10554-:d:641490.

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2021Understanding the Factors Affecting Pro-Environment Behavior for City Rail Transport Usage: Territories’ Empirical Evidence—Malaysia. (2021). Au Yong, Hui Nee ; Kalhoro, Maryam ; Spr, Charles Ramendran. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:22:p:12483-:d:677251.

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2021Examining Factors Influencing COVID-19 Vaccine Tourism for International Tourists. (2021). Ractham, Peter ; Chen, Charlie ; Kaewkitipong, Laddawan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:22:p:12867-:d:684173.

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2021Understanding Consumer Travel Behavior during COVID-19. (2021). Ali, Laiba ; Duan, Yachao ; Chen, Xianglan ; Ryu, Kisang. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13330-:d:693100.

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2021Antecedents of Purchase Intention at Starbucks in the Context of Covid-19 Pandemic. (2021). Song, Myungkeun ; Moon, Joonho ; Shim, Jimin ; Lee, Wonseok. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:1758-:d:494820.

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2021Senior Consumer Motivations and Perceived Value of Robot Service Restaurants in Korea. (2021). Cha, Seong-Soo ; Lee, Jeungsun ; Kwak, Min-Kyu. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2755-:d:510102.

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2021Green Technology Innovation, Globalization, and CO 2 Emissions: Recent Insights from the OBOR Economies. (2021). Jahanger, Atif ; Sharma, Ridhima ; Zhu, Nanli ; Li, Xiaoping ; Bilal, Ahmer. In: Sustainability. RePEc:gam:jsusta:v:14:y:2021:i:1:p:236-:d:711741.

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2021Government Agency Product Endorsements and Stock Valuations: A COVID-19 Event Study. (2021). Schaub, Mark. In: International Journal of Economics and Finance. RePEc:ibn:ijefaa:v:13:y:2021:i:5:p:1.

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2021Uncovering knowledge on travel behaviour during COVID-19: a convergent parallel mixed-methods study in the context of Italy. (2021). Atzeni, Marcello ; Bregoli, Ilenia ; del Chiappa, Giacomo. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:4:d:10.1007_s43039-021-00036-7.

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2021Analyzing Role of E-SERVQUAL Constructs for Post-pandemic Recovery of Indian Taxi Aggregator Services. (2021). Pandey, Neeraj ; Patwardhan, Avadhut Arun. In: International Journal of Global Business and Competitiveness. RePEc:spr:ijogbc:v:16:y:2021:i:1:d:10.1007_s42943-021-00042-8.

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2021Tertiarization of the Economy in Russian Regions: Deindustrialization or Postindustrialization?. (2021). Zotova, M V ; Safronov, S G. In: Regional Research of Russia. RePEc:spr:rrorus:v:11:y:2021:i:3:d:10.1134_s2079970521030114.

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Recent citations received in 2020
YearCiting document
2020 Risk adaptation: A continuous learning process in the context of unrepeatable phenomena. (2020). Pricin, Gabriel. In: Sociology and Social Work Review. RePEc:edr:sswrgl:v:4:y:2020:i:2:p:56-63.

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2020Designing for Quality of life. (2020). Kim, Hyelin ; Berbekova, Adiyukh ; Uysal, Muzaffer. In: Annals of Tourism Research. RePEc:eee:anture:v:83:y:2020:i:c:s0160738320300888.

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2020Valuation of coral reefs in Japan: Willingness to pay for conservation and the effect of information. (2020). Managi, Shunsuke ; Fujii, Masahiko ; Yamano, Hiroya ; Yoshida, Yumi ; Kumagai, Naoki H ; Takano, Kohei Takenaka ; Imamura, Kohei ; Nakashizuka, Tohru. In: Ecosystem Services. RePEc:eee:ecoser:v:46:y:2020:i:c:s221204162030108x.

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2020Culture and International business research: A review and research agenda. (2020). Singh, Shiwangi ; Srivastava, Saurabh ; Dhir, Sanjay. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:4:s0969593120300470.

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2020Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. (2020). Gustafsson, Anders ; Verma, Surabhi. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:253-261.

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2020Bibliometric overview of the Technological Forecasting and Social Change journal: Analysis from 1970 to 2018. (2020). Sharma, Anuj ; Das, Mukunda V ; Dhir, Sanjay ; Singh, Shiwangi. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:154:y:2020:i:c:s0040162519305220.

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2020.

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2020.

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2020An Empirical Investigation on Determinants of Sustainable Economic Growth. Lessons from Central and Eastern European Countries. (2020). Lucian, Gaban ; Mozi, Rathnaswamy Malar ; Ioan, Batrancea ; Mircea-Iosif, Rus ; Horia, Tulai ; Gheorghe, Fatacean. In: JRFM. RePEc:gam:jjrfmx:v:13:y:2020:i:7:p:146-:d:380959.

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2020COVID-19 and Disruption in Management and Education Academics: Bibliometric Mapping and Analysis. (2020). Silva, Rui ; Franco, Mario ; Rodrigues, Margarida. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7362-:d:410479.

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2020The Perception of CSR Activities in a Selected Segment of McDonald’s Customers in the Czech Republic and Its Effect on Their Purchasing Behavior—A Case Study. (2020). Vrbkova, Lucie ; Redl, Karel ; Hommerova, Dita ; Svoboda, Roman. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:20:p:8627-:d:430791.

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2020Dismissals and Temporary Leaves in Romanian Companies in the Context of Low Demand and Cash Flow Problems during the COVID-19 Economic Lockdown. (2020). Ti, Silviu Mihail ; Netian, Tefan Andrei ; Turnea, Elena-Sabina ; Gu, Alexandra Luciana ; Vod, Ana Iolanda. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8850-:d:434338.

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2020The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam. (2020). Duy, Nguyen Thien ; Vrana, Vasiliki ; Thanh, Nguyen Thi ; Das, Subhankar ; Mondal, Subhra R ; Dzung, Pham Tien ; Huy, Doan Xuan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9523-:d:445682.

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2020Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis. (2020). Schewe, Gerhard ; Frommeyer, Britta ; Koch, Julia. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10247-:d:458762.

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2020Cause-Related Marketing and Purchase Intention toward Team-Licensed Products: Moderating Effects of Sport Consumers’ Altruism. (2020). Kim, Doo-Han ; Song, Hyun-Seok ; Baek, Woo-Yeul ; Byon, Kevin K. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3183-:d:345688.

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2020New Technologies in the Field of Tourist Guiding: Threat or Tool?. (2020). Sevenhuysen, Karina ; de la Harpe, Michelle. In: Journal of Tourismology. RePEc:ist:iupjot:v:6:y:2020:i:1:p:13-33.

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2020Diagnosing the Organizational Culture of Rural Community Banks in Ghana and Its Effects on Their Financial Performance. (2020). Asaah, Beatrice L ; Luguterah, Austin W. In: Journal of Social Science Studies. RePEc:mth:jsss88:v:7:y:2020:i:2:p:86-114.

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2020ADAPTING KNOWLEDGE MANAGEMENT STRATEGIES IN THE CONTEXT OF THE COVID-19 PANDEMIC. A PRELIMINARY OVERVIEW. (2020). Zbuchea, Alexandra ; Pinzaru, Florina. In: Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE. RePEc:rom:mancon:v:14:y:2020:i:1:p:307-318.

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2020The Transformation of Governance System: A Decade Long Experience of Corporate Governance Using Meta-analysis. (2020). Gupta, CP ; Gulati, Khushboo. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:21:y:2020:i:3:d:10.1007_s40171-020-00244-8.

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2020Hotel managers’ perceptions towards the use of robots: a mixed-methods approach. (2020). Ivanov, Stanislav ; Markova, Martina ; Seyitolu, Faruk. In: Information Technology & Tourism. RePEc:spr:infott:v:22:y:2020:i:4:d:10.1007_s40558-020-00187-x.

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2020Impact of Covid-19 on Omans Construction Industry. (2020). Marey-Prez, Manuel ; al Amri, Tariq. In: Technium Social Sciences Journal. RePEc:tec:journl:v:9:y:2020:i:1:p:661-670.

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2020Universalism values and organisational citizenship behaviour referring to employee perception of corporate social responsibility. (2020). Wioletta, Wereda ; Ivil, Stankeviit. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:2:p:302-325:n:10.

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2020Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction. (2020). Salam, Javeria ; Khan, Komal Akram ; Jiang, Yushi ; Khaskheli, Asadullah ; Qureshi, Muhammad A ; Raza, Syed A. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:6:p:2941-2955.

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2020How does workplace bullying influence nurses’ abilities to provide patient care? A nurse perspective. (2020). Patrician, Patricia A ; Li, Peng ; Gillespie, Gordon L ; Swiger, Pauline A ; Ivankova, Nataliya V ; Anusiewicz, Colleen V. In: Journal of Clinical Nursing. RePEc:wly:jocnur:v:29:y:2020:i:21-22:p:4148-4160.

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